Policy detail

Privacy Policy

How YatraGo collects, uses, stores, and protects information shared through calls, WhatsApp, email, and service inquiries.

These policies are written to support trust, booking clarity, and future payment workflows without making the public site feel too heavy.

Section

01

Information We Collect

YatraGo may collect personal and trip-related details shared directly by you through phone calls, WhatsApp, email, or any inquiry submitted through the website. This can include your name, phone number, email address, travel dates, destinations, service requirements, and any operational details needed to assist you.

If digital payments are enabled in future, limited payment-related details may also be processed through trusted Indian payment partners such as Razorpay or PhonePe. YatraGo does not intend to store complete card or banking credentials on the website itself.

Section

02

How We Use Your Information

Your information is used to respond to inquiries, coordinate travel or cargo requirements, communicate service updates, and improve service quality. We may also use details internally to understand demand patterns and maintain service records.

Where necessary, relevant trip or booking information may be shared with travel, stay, transport, or logistics partners only to the extent required to fulfill your request.

Section

03

Data Protection and Retention

YatraGo takes reasonable operational steps to protect your information from misuse, unauthorized access, or unnecessary disclosure. However, no digital transmission or storage system can be guaranteed as completely secure.

We retain inquiry and transaction-related records only for as long as reasonably needed for service coordination, compliance, dispute handling, or business recordkeeping.

Section

04

Contact for Privacy Matters

For questions related to this privacy policy or any request concerning your information, contact YatraGo at info@yatrago.in or +91 78772 18235.